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­­PDCA Cycle – What is it and what can it do? The PDCA Cycle is a four-step iterative methodology utilized in solving problems, implementing solutions, and fostering change [1, 2, 3, 5]. The “PDCA” in PDCA Cycle stands for Plan, Do, Check, and Act. This methodology is also considered a project management tool that helps […]

Multiple organizations worldwide are now widely exploring various strategies for quality and process improvements, especially Lean Six Sigma (LSS), to stay competitive in the current business market and meet customer’s expectations [1]. However, to deploy these initiatives successfully, adhering to the critical success factors when implementing them is paramount.  Critical Success Factor (CSF) can be

The concept of traditional learning and education has evolved radically over the past couple of years. Students are developing from carrying thick books to e-books, from physical classes to online classes. Online learning or e-learning has become part and parcel of our lives, especially when the COVID 19 pandemic hit our country. The pandemic made

Finance organizations are experiencing challenges due to the growing competition in today’s advanced business environment (Madhani, 2020; Singh & Rathi, 2018). To gain a competitive advantage and stay in business, these organizations need to eliminate operational waste and enhance their efficiency and productivity to better manage their operational capabilities, increase customers’ satisfaction, and achieve their

What Is Benchmarking? ‘Benchmarking’ is a systematic management tool in process improvement that measures and compares an organization’s process, product, or service performance[1,2] with those with better performance or those using world-class strategies – a.k.a. best practices[3,4]. Robert Camp (1989)[5], considered the founder of best practice benchmarking, defined the tool as the “search for industry best practices

Where is the stationery market headed? Fascinatingly, pencils are highly regarded as being mightier than pens because they can write 17.5 times longer than a pen can [1]. Paper clips were once used as a symbol of Nazi resistance by Norwegian troops [2], and as serendipity has it, post-it notes were actually an accidental invention

What is Kaizen Event? ‘Kaizen Event’ is a focused and structured continuous improvement project, using a dedicated cross-functional team to address a targeted work area to achieve specific goals in an accelerated time frame (usually 1 week or shorter) [1, 2, 3, 4]. In layman’s terms, a Kaizen event is an intensive and short-term project

What Is Lean? Lean is a philosophical way of working used to detect and eliminate waste in a process based on customers’ perspectives[1,2]. This includes variability and uncertainty involving supply, demand, and time. For instance, prolonged waiting times, delays, defects/errors, and storing and inspecting data – all do not add value that customers are not

It has already been established that the deployment of Lean Six Sigma, Design Thinking, and Agile independently are already quite effective in solving issues within an organization. So, imagine how powerful they can be when integrated together. This article briefly describes each of these methodologies and how their integration can be used to provide a

Kuala Lumpur, 10 JULY 2023 – MBizM Group, the leading Lean Six Sigma training and consultancy provider in Malaysia, is pleased to announce its accreditation by PeopleCert for our newest addition to our programme portfolio, the IASSC Lean programmes. This accreditation recognizes MBizM Group’s expertise in delivering comprehensive Lean training programmes that align with the