Six Sigma

­­PDCA Cycle – What is it and what can it do? The PDCA Cycle is a four-step iterative methodology utilized in solving problems, implementing solutions, and fostering change [1, 2, 3, 5]. The “PDCA” in PDCA Cycle stands for Plan, Do, Check, and Act. This methodology is also considered a project management tool that helps

Multiple organizations worldwide are now widely exploring various strategies for quality and process improvements, especially Lean Six Sigma (LSS), to stay competitive in the current business market and meet customer’s expectations [1]. However, to deploy these initiatives successfully, adhering to the critical success factors when implementing them is paramount.  Critical Success Factor (CSF) can be

The concept of traditional learning and education has evolved radically over the past couple of years. Students are developing from carrying thick books to e-books, from physical classes to online classes. Online learning or e-learning has become part and parcel of our lives, especially when the COVID 19 pandemic hit our country. The pandemic made

Finance organizations are experiencing challenges due to the growing competition in today’s advanced business environment (Madhani, 2020; Singh & Rathi, 2018). To gain a competitive advantage and stay in business, these organizations need to eliminate operational waste and enhance their efficiency and productivity to better manage their operational capabilities, increase customers’ satisfaction, and achieve their

What Is Benchmarking? ‘Benchmarking’ is a systematic management tool in process improvement that measures and compares an organization’s process, product, or service performance[1,2] with those with better performance or those using world-class strategies – a.k.a. best practices[3,4]. Robert Camp (1989)[5], considered the founder of best practice benchmarking, defined the tool as the “search for industry best practices